1. Introduction
At RENQ Solutions, we are committed to safeguarding the privacy of our website visitors and service users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Data Controller
RENQ Solutions
47906 Kempen – Germany
Email: data@renq-solutions.com
Phone: +49 173 79 60 700
3. Data We Collect
We may collect and process the following categories of personal data:
-
Contact Information: Name, email address, phone number, and mailing address.
-
Company Information: Company name, registration details, and other relevant business information.
-
Website Usage Data: IP address, browser type, pages visited, and other analytical data.
-
Communication Data: Records of correspondence and inquiries submitted through our website.
4. Purpose of Data Processing
We process your personal data for the following purposes:
-
To provide and manage our services.
-
To communicate with you regarding inquiries or services.
-
To comply with legal obligations.
-
To analyze website usage and improve our services.
5. Legal Basis for Processing
Our processing of your personal data is based on the following legal grounds:
-
Consent: When you have given us explicit permission to process your data.
-
Contractual Necessity: When processing is necessary for the performance of a contract.
-
Legal Obligation: When we are required to comply with legal or regulatory obligations.
-
Legitimate Interests: For purposes such as improving our services and ensuring website security.
6. Data Sharing and Transfers
We may share your personal data with:
-
Service Providers: Third-party vendors who assist in providing our services.
-
Legal Authorities: When required by law or to protect our legal rights.
-
Business Transfers: In the event of a merger, acquisition, or sale of assets.
If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your data.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
8. Your Rights
Under the GDPR, you have the following rights:
-
Access: Request access to your personal data.
-
Rectification: Request correction of inaccurate or incomplete data.
-
Erasure: Request deletion of your personal data.
-
Restriction: Request restriction of processing your data.
-
Data Portability: Request transfer of your data to another service provider.
-
Objection: Object to the processing of your data under certain circumstances.
To exercise these rights, please contact us at [Insert Email Address].
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
11. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
RENQ Solutions
47906 Kempen – Germany
Email: data@renq-solutions.com
Phone: +49 173 79 60 700